Terms and Conditions

Delivery Policy

Lankan Gifts delivery service span’s to all major cities in Colombo and its sub-urban areas as well. We maintain high standards in delivering our quality products to our valued customers, as fresh as possible and in the best form.

Please Note that we do not deliver on Public Holidays.

Colombo From Colombo 01 to Colombo 15 A fee of Rs. 150/- will be levied for deliveries within the Colombo M. C. Limits (Colombo 1-15) for the 1st Kg and an additional fee of Rs.50/- for each additional 'l Kg’s.

Sub-urban cities / greater Colombo. For deliveries in the suburban areas a fee of Rs. 175/- will be charged from you for 1st Kg and an additional fee of Rs.75/- for each add'l Kg’s.

The radius covered would be as follows; Battaramulla, Homagama, Katunayake, Wattala, Nugegoda, Moratuwa, Malabe, Kadawatha, Kohuwala, Kiribathgoda, Mt. Lavenia, Piliyandala, Paliyagoda, Kotahena, Rajagiriya, Maharagama, Kandana

Out-station areas For deliveries in the Outstation areas a fee of Rs. 500/- will be charged from you for 1st Kg and an additional fee of Rs.200/- for each additional 'l Kg’s.

Avissawella, Kalutara, Negombo, Hanwella, Horana, Homagama, Kandy, Kurunagala, Kegalle, Galewela, Gampola, Mawanella, Nittambuwa, Gampaha, Ambalangoda, Galle, Matara, Aluthgama, Werella, Matale, Rathnapura, Hasalaka, Badulla, Bandarawela, Chilaw, Dambulla, Weeraketiya, Nuwara Eliya, Nikaweratiya, Tissamaharama, Puttalam, Hatton, Wennappuwa, Thanamalwila, Mahiyanganaya, Anamaduwa, Galgamuwa, Hambamthota, Ambalanthota, Ampara, Anuradhapura, Deniyaya, Embilipitiya, Monaragala, Polonnaruwa, Trincomalee, Batticoloa, Thirukkovil, Kalpitiya, Vavuniya, Neluwa, Kalmunei, Mannar.

Secure Payment

All payments will take place in the Sampath Bank server in a secured environment.

Payments could be done using Visa cards and Master cards.

We do not collect your credit card details.

Refund Policy

Once an order is placed though our site, the amount will not be refunded if the order processing has taken place.

If not the entire amount will be refunded. (If you have not received a mail from Lankan gifts confirming your order.)

All payments will take place in the Sampath Bank server in a secured environment.

Payments could be done using Visa cards and Master cards.

We do not collect your credit card details.

Privacy Policy

We at www.lankangifts.com assure to provide our customers a personalized & efficient service, making your online gifting experience a memorable one. To do so our team may collect information from you, this will only be used to get your gift delivered to the recipient.

Using the information gathered

www.lankangifts.com will use the information collected for the following,

• To inform you the status of the order you have placed.
• Our customer care representative may call you if the need arises to do so, if not all communications will be predominantly carried out via electronic mail.
• Registered clients will receive special offer promotions from time to time.
• Our non registered clients will receive promotional offers from time to time via electronic mail. (If you want your address removed please inform us at info@lankagifts.com)
• The information collected will not be given to a third part under any circumstances.

Sharing Information

• The message to be tagged on the gift, the senders name and the receivers name will be passed on to the supplier of the gift.
  • For example if you order a cake from Hilton to be sent to your mother on her birthday, Your message, name and the mothers name will be passed on to the supplier.
• The receiver's name, address and contact details will be passed to the currier service. They will call the receiver if the need arises.

Links
Pages at www.lankangifts.com may contain links to other sites. www.lankangifts.com will not take any responsibility for the privacy practices or the content of such web sites.

Site policies
Please refer our policy regarding delivery and terms and conditions. www.lankangifts.com reserves the right to make changes when necessary.

Disclaimer
THE USER OF lankangifts.com IS PRESUMED TO HAVE READ ALL THE TERMS AND CONDITIONS HEREIN AND IS DEEMED TO HAVE AGREED, UNDERSTOOD AND ACCEPTED UNCONDITIONALLY ALL THE TERMS, CONDITIONS, PROCEDURES AND RISKS OF USING THE SERVICES AND CAN NOT AT ANY TIME CLAIM IGNORANCE OF ANY OR ALL OF THEM. ALL RELATIONSHIP OF ANY USER WHERESOEVER SITUATED IS GOVERNED BY AND IN ACCORDANCE WITH THE LAWS OF DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA.